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train. retain. sustain.

Testimonials

“StartOps took care of us. They held us together during one of the toughest moments for our school.”

— Shawn Hardnett | CEO & School Founder | Statesmen College Preparatory Academy for Boys

“StartOps has been a much needed safe space and community of ops professionals. The invaluable perspectives and insights have gotten me through some challenging moments working as a founding operations member during a pandemic. Lauren’s guidance and wisdom along with Lam’s support and resources cannot be replicated.”

— Family Engagement Coordinator | Statesmen College Preparatory Academy for Boys

“I had not thought about giving my ops team the same support and coaching that I give my academic staff - now I see what can be done in a few short months and I want to continue it indefinitely.”

— Daniela Anello | Executive Director and Head of School | DC Bilingual PCS

We are operations experts and coaches who help school leaders build strong operations teams, put people-first systems in place to enable staff growth and retention, and create the conditions for your school to sustain for decades to come.

Launched in 2019, StartOps has supported hundreds of operations staff and school leaders across the country to provide more equitable and consistent outcomes for their most marginalized students. We clear the way and ease the load for operations staff to be more effective in keeping schools running smoothly, stay in their roles, and hold up their communities through reliable operations.

Coaching

One-on-one and group coaching experiences for operations leaders and teams to refine technical and adaptive leadership skills. We also partner at critical transitions to offer transition accountability support for exits, promotions, and lateral moves.

Operations Audit

An on-site experience to identify areas of strength and need, listen to your staff’s experiences, and build a roadmap for improvement.

Strategic Planning

We partner with schools to define a Vision of Operational Excellence and craft implementation maps and tools to actualize that vision. Redesigning operations teams and achieving role clarity are key to this strategic support.

Retreat Facilitation

Half-day, full-day, or two-day experiences for operations leaders and teams to pause, reflect, connect, and strategize.

Workshops

Professional development experiences crafted to the needs of your schools to grow technical, adaptive, and leadership competencies across your operations team.

Plug-in Expertise

Depending on availability, our team of expert coaches can provide technical support for functions like HR and data management.

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